PRIVACY POLICY
General
Vanco
its subsidiaries and affiliates (collectively, "Vanco",
"we" or "us") recognise the need to protect the personal
information that might be gathered from our clients, potential clients and
visitors through off- or on-line product purchases or enquiries.
With a
view to ensuring compliance with applicable data protection laws and to ensure
adequate safeguards with respect to the privacy and fundamental rights and
freedoms of individuals, we have developed this Privacy Policy for implementation
worldwide within the Vanco group of companies.
This
Privacy Policy establishes guidelines for the collection, use and disclosure of
personal information relating to (i) visitors to the
website at the domain www.vanconetdirect.com
including any part of such domain, sub domain or microsite
(the "Website"); and (ii) any email communications between us; and
(iii) Vanco’s customers, suppliers and business
partners. We may update this Privacy Policy from time to time by publishing the
modified Privacy Policy on the Website. Any modifications shall take effect two
(2) days after posting on the Website.
Your continued use of the Website will be deemed to indicate your
acceptance of any changes to the Privacy Policy.
By visiting
the Website you are accepting and consenting to the terms of this Privacy
Policy.
Data collection and use
You can
access the Website and browse certain areas without disclosing personal
information.
Normally,
we will only collect personal information about you on a voluntary basis. You
may choose not to provide certain information to us, but then you might not be
able to take advantage of many of our features.
We collect your personal information if you register on the Website, or
if, either on-line or off-line, you register your interest in any of our
products or services, if you purchase any of our products or services or if you
contact us with comments or specific requests. The types of your personal
information which we collect may include:
·
your
first name and surname;
·
your
title;
·
your
job title;
·
your
company name;
·
your
company address, phone and/or fax number; and
·
your e-mail address.
In
addition, we may request certain details regarding your company's current IT
systems, which you may disclose to us if you wish.
We use
your personal information for the following purposes:
1. to process product/service orders
or enquiries;
2. to provide you with information by
email about products and services that may be of interest to you but only if
you have agreed to receive such information;
3. to inform you by email about
developments in the IT and telecommunications industries that we believe may be
of interest to you;
4. to help us to improve and
personalise the Website; and
5. for market research e.g. surveying our
customers' needs and opinions on an issue.
We will
only process your personal information, for the purpose for which your personal
information has been provided to us. If we wish to use
your personal information for a new or different purpose, we will notify you of
the change of purpose.
User
choice
Whenever
we contact you by email, we will provide instructions on how to unsubscribe so
that if you choose not to you will not receive any future emails from us.
You may
choose to opt out of receiving communications by email from us as described in
(2) and (3) of the "Data collection and use" section above.
To help
us make emails more useful and interesting, we sometimes receive a receipt when
you open email from Vanco if your software allows.
If you
do not want to receive email communications or other mail from us, please use
the "unsubscribe" facility in emails which you receive from us. However,
please consider that we may need to use email as a way of communicating with
you when you purchase services from Vanco.
Third party information
If you
provide us with personal information relating to third parties, you must,
through your direct contact with those third parties, take all steps necessary
to legitimise your processing of their personal information, including
providing information as to our name and address, your disclosure of
information to us for the purposes as described below, our possible further
disclosure of information as necessary for the purposes described above and
their rights of access and correction as described above and otherwise to
ensure the fairness and lawfulness of all processing of personal information
relating to such third parties. By
providing us with any personal information originating from a third party data
subject you confirm that you have taken and completed all of these steps.
Data
disclosure
Information
about our customers is an important part of our business, and we are not in the
business of selling it to others. We share your personal information only for
the uses as described above within the Vanco group of companies which employ controls
that either are subject to this Privacy Policy or
follow practices at least as protective as those described in this Privacy
Policy.
In
certain circumstances we employ third parties to perform functions on our
behalf. This would include, for example,
the fulfilment of orders, etc. Please
rest assured that these third parties only have the necessary access to your
personal information that is needed to perform their functions and may not use
it for other purposes.
We will
ensure that any such third party is made aware of such obligations and will
ensure that such third parties enter into contracts with us under which such
third parties agree to be bound by terms no less protective of your personal
information disclosed to them than the obligations imposed on us under
applicable data protection laws. We will
take steps to enforce such contracts against third parties.
We shall
fully co-operate with any law enforcement authorities or court order requesting
or directing it to disclose the identity or locate any one posting any material
in on the Website in breach of the Important Legal Notice.
Other
than as set out above, you will receive notice when your
personal information (other than in anonymised form)
might go to third parties, and you will have an opportunity to choose not to
share the information.
Security
The
security of your personal information is important to us. We have implemented
technology and security policies, rules and measures to safeguard the security
and confidentiality of the personal information under our control both on- and
off-line and to protect such information from unauthorised access, improper
use, alteration, unlawful or accidental destruction, and accidental loss.
The
servers on which we store personally identifiable information are kept in a
secure environment.
Personal
information collected off-line is kept securely in our offices. Only employees
who need the information to perform a specific task in relation to Vanco's products or services are granted access to such
information.
Transfer of your personal
information abroad
We
process and store your personal information on our computer systems based in
Retention of your personal information
We will
hold your personal information only for as long as it is necessary for us to do
so, having regard to the purposes of the processing described in this Privacy
Policy or as required by applicable law.
Cookies
By
accessing the Website, you accept that we may send cookies (small pieces of
data placed on your hard disk drive) to your computer or other access device
when you access the Website or a certain part of the Website. Cookies enable us to improve the Website and
to deliver a better and more personalised service. They enable us:
·
to estimate our audience size and usage pattern.
·
to store information about your preferences and so allow us to customize
the Website according to your individual interests.
·
to speed up your searches.
·
to recognise you when you return to the Website.
You may
refuse to accept cookies. The Help
portion of the toolbar on most browsers will tell you how to prevent your
browser from accepting new cookies, how to have the browser notify you when you
receive a new cookie, or how to disable cookies altogether. However, cookies
allow you to take full advantage of some features in the Website, and you may
be unable to access certain parts of the Website if you refuse to accept
them.
Unless
you have adjusted your browser setting so that it will refuse cookies, our
system will issue cookies when you log on to the Website.
Links
The Website
may contain links to other websites which are provided as a convenience to you.
Please be aware that the websites available through these links, and the
material that you may find there, are not under the control of Vanco. When you
choose to visit those websites, Vanco cannot assume responsibility for any
other website's content or information handling practices. Vanco is not
responsible for the availability of such external websites or resources and
does not make any representation to you about these websites or the materials
available there. Although Vanco has made these links available to you this is
not an endorsement or recommendation to you by Vanco of any of these websites
or any content, advertising, products, or other materials on or available from
such websites or resources.
We
encourage you to review each website's privacy policy prior to entering into
transactions with the third party-linked website.
Monitoring
We
reserve the right to monitor your browsing activity on the Website at
www.vanconetdirect.com. If we reasonably suspect an abusive use of the Website
we may monitor pro-actively such activities (but shall be under no obligation
to do so) and take any action that we deem appropriate. Any user of the Website
which we reasonably consider to be acting illegally or infringing the rights of
third parties may be barred access permanently, at our discretion.
User
access
Vanco is
aware of its legal obligations to allow you access to your personal information
for the purposes of correcting, updating, blocking, deleting or destroying
inaccurate and/or incorrect data.
You may
request a copy of the personal information we have about you, and you may
correct it if you wish, by e-mailing michael.piddock@vanco.co.uk or
writing to Michael Piddock at Vanco Group Limited, John Busch House, 277 London
Road, Isleworth, Middlesex TW7 5AX.
If at
any time you wish to withdraw your consent to our use of your personal
information please contact us at enquiries@vanco.co.uk
or write to Michael Piddock at Vanco Group Limited, John Busch House, 277
London Road, Isleworth, Middlesex TW7 5AX.
Privacy support
If you
have any question relating to this Privacy Policy, please contact us at enquiries@vanco.co.uk.
Our
business changes constantly, and our Privacy Policy
will change also. We will email periodic reminders of our Privacy Policy
including any updates, unless you have instructed us not to, but you should
check the Website frequently to see recent changes. Unless stated otherwise,
our current Privacy Policy applies to all information that we have about
you.
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